Real Estate Leasing Specialist (Remote) (Hiring 9 Candidates)
Location: Fully Remote
Schedule: EST or MT – 9 AM to 6PM (The schedule is Mon-Sat 9-6 depending on time zone of their region (MT, CT, or ET). You will have Sunday and 1 other day off during the week.)
Salary: $1800 – $2000 USD/month
A dynamic and forward-thinking real estate company that owns and manages approximately 7500 apartment homes across diverse cities in Colorado, Utah, Kansas, Missouri, Florida, and Arizona is looking for a Leasing Lead Specialist. In this role, you will become a key player in the leasing operations. Based in the Philippines, this role is pivotal in managing incoming leads, engaging prospects effectively, and facilitating the conversion of inquiries into leases.
Responsibilities:
- Efficiently manage incoming leasing inquiries via email, phone, text, and chat.
- Develop strong relationships with prospects to identify their needs and housing preferences.
- Match prospects with suitable apartment options, offering alternatives as necessary.
- Schedule and coordinate both virtual and onsite property tours.
- Ensure properties are prepared and presentable for scheduled tours.
- Achieve monthly targets for converting leads to appointments.
- Utilize Funnel software to track and manage lead interactions.
- Deliver outstanding customer service throughout the leasing process.
- Proactively follow up with prospects to secure appointments and facilitate leasing applications.
- Collaborate with prospects to ensure smooth application and leasing transactions.
Goals:
- Convert leads into scheduled appointments at the property to facilitate a quality leasing experience.
- Achieve key performance indicators for lead management.
- Collaborate with onsite teams to enhance the leasing experience.
Requirements
- Excellent communication skills in English, both written and verbal.
- Proficient in sales with the ability to close deals.
- Strong problem-solving abilities and teamwork skills.
- High ethical standards and professionalism.
- Reliable attendance and punctuality.
- Effective planning and organization.
- Committed to customer service excellence.
- Innovative and proactive in improving processes.
Qualifications:
- Senior level position requiring 3-5 years of experience in leasing or sales.
- Experience in real estate is a significant advantage.