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(LatAm) Online Community Manager – 18361024793

  • Anywhere

  • Position: (LatAm) Online Community Manager
  • Working Hours: M-F, Flexible (overlap at least 4 hours between 9am-5pm Pacific)
  • Holidays: TBD
  • Salary Range: 
  • From 1.5K – 2.8K + depending on experience. 
  • Type of contract: Independent contractor
  • Payment Frequency: Monthly

:tierra_américa:Full remote, Only for LATAM

About the Company

The company is the leading provider of high-quality mushroom cultivation supplies, serving enthusiasts and professionals alike. With a commitment to sustainability and community, we aim to be the go-to source for all mushroom cultivation needs, from novice gardeners to commercial growers.

Scope of the Role : 

As Community Manager, you’ll cultivate a vibrant community of mushroom enthusiasts and professionals by engaging across platforms, fostering discussions, and providing support. Your efforts will enhance our brand’s reputation as a trusted resource and promote collaboration. You’ll collaborate with marketing on sustainability-focused initiatives, ensuring inclusivity. Your role is crucial in fostering a supportive environment for growers of all levels.

Duties and responsibilities: 

  • Manage and grow our online community across various platforms, including Reddit, Instagram, and TikTok, by creating engaging content and fostering meaningful interactions.
  • Develop and implement community engagement strategies to enhance brand awareness, drive user engagement, and increase customer satisfaction.
  • Monitor community conversations, address inquiries, and provide timely and helpful responses to community members, ensuring a positive experience.
  • Analyze social media metrics and user feedback to identify trends, opportunities, and areas for improvement, making data-driven decisions to optimize community engagement efforts.
  • Collaborate with the marketing team to develop and execute community-f

Requirements:

– Bachelor’s degree in Marketing, Communications, or related field. – PLUS

– Proven experience in community management, social media management, or a similar role.

– Excellent written and verbal communication skills in English.

– Strong understanding of social media platforms, particularly Reddit, Instagram, and TikTok. -REQUIRED

– Ability to analyze data, identify trends, and make data-driven decisions.

– Experience with AI training and customer support is a plus.

– Passionate about mushroom cultivation and the communities that surround it.

Support Shepherd