Accounts Clerk / Customer Service

We are adding an experienced and skilled (minimum 3 years) Accounting Clerk / Customer Service Representative to our 100% remote team. Your role will include a variety of accounting/financial as well as customer service tasks.

Your day to day tasks will include:

• Creating customer invoices and ensure payments are accurately and timely processed.
• Provide timely follow up to ensure customer payments are received within a specified time.
• Perform account reconciliations where necessary to resolve customer questions
• Engage and communicate with Government departments to ensure prompt payment of invoices (on the phone and email).
• Provide management and budget reports as requested
• Interface with the Sales and Operations teams on all customer related issues.
• Manage general customer admin enquiries and issues
• Update and maintain all customer records (CRM) and information
• Perform general administration and filing duties as required
• Perform ad-hoc tasks as requested by the Team Leader and Manager

Requirements

YOUR QUALIFICATIONS & EXPERIENCE:

• Matric or appropriate qualification
• Min. 3 years working experience
• Remote working experience essential
• Xero.com experience (an absolute must)

OUR REQUIRMENTS

• You will need a permanent home office space to work without interruption
• All our remote staff must have access to a relabel fibre connection

Benefits

R10,000 – 13,000 per month

Plus Medical Aid Supplement (after the probation period)

Plus internet supplement

Plus opportunities to earn bonuses